- We will accept returns within 14 days of delivery for a full refund.
- If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return your item.
- Spex of Time will pay the return shipping costs, however it is the responsibility of the customer to appropriately package the item(s) they wish to return.
- You should expect to receive your refund within 10 days of giving your package to the return shipper and the tracking is available via USPS online tracking. This time period includes the transit time for us to receive your return from the shipper (3 to 6 business days) and processing of the returned funds (3 to 5 business days).
- We can ship to virtually any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations.
- We offer FREE SHIPPING for orders over $30 delivered within the UNITED STATES.
- Below are the United States shipping options:
- Standard Rate ($2.95): Delivery takes 3-6 business days.
- Priority Mail Rate ($6.95): Delivery takes 2-3 business days.
- FedEx 2-Day Rate ($22.95): Delivery anywhere in US within 2 BUSINESS DAYS (weekends not included). Order MUST be placed by 2pm EST
- Shipping outside of the United States is an $8.00 Flat Rate
- Estimated delivery time is 2 weeks (10 business days) and is dependent on the efficiency of the delivery location postal system.
- Delivery to locations with subpar postal system may take up to 6 weeks.
Spex Scripts Shipping & Returns
- Expect 3 - 4 weeks for us to process your order, apply prescription and ship your Spex Scripts to your door.
- Standard Shipping only.
- Spex Scripts orders are non-refundable.
If you have any more questions about Returns and Shipping please contact us at firstname.lastname@example.org